Customer Support

March 2008

The National Trust chooses internationally recognized planning tool

The National Trust has recently selected Itim's Merchandise Planning solution powered by Buyers Toolbox from US partner ANT USA.  The National Trust is a non-profit organisation working to preserve and protect the coastline, countryside and buildings of England, Wales and Northern Ireland. Completely independent of government, the Trust relies on income from membership fees, donations and revenue raised from commercial operations, such as the over 200 shops at National Trust sites. Maximizing the revenue of its shops by improving inventory management helps the Trust reach its financial goals.

The shops offer a wide range of merchandise, much of which is exclusive, and many of the items on sale have been carefully chosen to reflect the character of the Trust's magnificent houses and glorious gardens, or the National Trust's work.

Itim's solution is a powerful, easy to use and cost effective Windows product that has now given The National Trust the freedom to plan for its business, from sales and stock to margin and turnover, in a way that is meaningful to them. The solution allows retailers of any type and size to monitor business performance by department, key product, store and channel, all at the click of a button. Having a tool that makes it possible to respond rapidly to ever-changing market conditions will also help develop new marketing and sales opportunities for The National Trust.

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