Customer Support

Itim - The people behind Profimetrics

Established in 2000 as a supplier of retail systems, Itim has grown rapidly to become one of the most exciting retail software vendors. Itim is a fantastic place to work and the perfect place to find a software solution to run your business.

Why? Because we are innovators. Profimetrics is wholly designed, developed and owned by Itim. We actively encourage our people to develop ideas that create new and better functionality for our customers and Profimetrics was conceived as a direct result of this strategy. Our staff are passionate about Profimetrics; passionate about service to our customers and, because we understand our customers' needs, are always striving to add value. Adding retail value - it's our customer commitment that we will always seek to add value in everything we do.

What can you expect when you're dealing with Itim?

  • We 'listen' to the needs of your business
  • Access to people with a genuine and in-depth understanding of retail
  • Integrity in what we say and what we deliver
  • Exceptional value
  • People who thrive on even the most challenging projects and complex issues
  • A partner that strives to deliver the best ROI for your project

Our vision

Itim's vision is to continually use technology intelligently and creatively; to continue transforming the way retail businesses and their supply chains operate, and to continue adding value for our customers through thought and technology leadership.

Profimetrics is our latest initiative that demonstrates our total commitment to delivering on our vision.

The measure of success  

Track record is the only measure of success. We have the best customer references in the industry and a 100% track record of successful implementations.

Over one hundred companies use Itim software solutions. But most important is the measurable value our customers have derived from our solutions. We can:

  • Reduce the cost of running IT, improving operating margin by up to .75%
  • Increase margins by up to 7% through improved pricing and promotional management and turn between 250 and 350% ROI in twelve months
  • Reduce Accounts Payable costs by 90% through improved purchase to pay management
  • Achieve store system ROI in just ten months through time saving, enhanced promotions and reducing stock turn alone.
  • Save 0.1% of sales in 5 months through fraud identification

Profimetrics is developed to be self-funding proposition.

For more information, please email us or call on +44 (0) 207 598 7700.

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